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seatgeek lawsuit
In the suit, Trader said he purchased two tickets to a Dead & Company concert in Chicago this summer, however, the show was cancelled. The suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, . His beloved Buffalo Bills had a chance to do something they hadnt done in 17 bedraggled, mismanaged years: clinch a playoff berth. File your review. Required fields are marked *. With 53 seconds left on the clock, they scored a game-winning touchdown on a hectic fourth-and-12 bullet pass. About SeatGeek. Log in This is why, as game day approached, he found himself in a car speeding toward the airport with no real plan in place. Olivia Perreault. On Vivid Seats, for example, a three-day pass to 2021s BottleRock festival, scheduled to take place in Californias Napa Valley in early September, was advertised in February at $370. He bought two, at a cost of $150 each. Customer response. Subscribe to our newsletter to get our investigations delivered straight to your inbox. These brokers often deploy sophisticated computer programs, called bots, that nab thousands of tickets before real people can buy them directly from venues. Legislation introduced by Rep. Bill Pascrell, D-N.J., in 2019 would require the same for ticketing. Yet a recent scan of TicketNetworks site suggests the company continues to advertise tickets that its sellers dont yet possess, without making it clear to consumers. If theres a lower price, we have to match it.. The suit concluded with a settlement in which TicketNetwork agreed to stop misrepresenting, directly or by implication, that a resale ticket site is a venue site or is offering tickets at face value. Today, the company maintains it has abided by the consent decrees terms. I live in Atlanta and cannot afford to go to New York. Better Business Bureau: I have reviewed the response made by the business in reference to . If republishing our stories, please also include this language at the end of the story: This story was produced by Reveal from The Center for Investigative Reporting, a nonprofit news organization. Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. 2023 NYP Holdings, Inc. All Rights Reserved. Reveal often uses photos we purchase from Getty and The Associated Press; those are not available for republication. SUPPORT Get it in your inbox. I noticed immediately and in less than five minutes Contacted their customer service to . Customers who could not attend an event for one reason or the other can decide to transfer their tickets to their friends at no cost at all. Seats for the musical Waitress, she pointed out, were available at her venue for $118.64. My brothers were trying to do it. For information on deleting the cookies, please consult your browsers help function. Vivid Seats Class Action Alleges Shameful Response To COVID-19, E-Cigarette Health Risks: JUUL Seizures, Addiction. Yes, SeatGeek is reliable. This field is for validation purposes and should be left unchanged. Please credit us early in the coverage. Privacy Policy | How those businesses take care of those complaints is what separates good businesses from the rest. Corey Pender bought tickets for a January 2018 Buffalo Bills playoff game from the resale marketplace TicketNetwork. Do not edit our material, except only to reflect changes in time and location. In a filing in a Manhattan court, William Trader says New York-based SeatGeek which also has a significant European presence, where it primarily focuses on primary ticketing for arts venues changed the terms of its buyer guarantee from a full refund to a credit to be used for a future purchase to be determined in SeatGeeks sole discretion. Send him the money.. 7,234 talking about this. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, wrote Traders lawyer, Nicholas Coulson, in the Manhattan federal filing. These bots hurtle across websites at lightning speed, tricking CAPTCHA tools and scooping up huge bundles of inventory. Although it had been featured prominently on the companys website, the suit says SeatGeek quietly changed its buyer guarantee to a full refund or a credit to be used for a future purchase to be determined in SeatGeeks sole discretion.. Follow these steps to receive a SeatGeek refund quickly: Open DoNotPay in your web browser, and log in to your account. "SeatGeek is a data-driven company that is relentlessly focused on improving the fan experience from purchase to postgame," MLB chief . Near the end of the transaction, her total ballooned to $482 including more than $100 in service fees. Please enter your email address. SeatGeek as an app and platform to buy tickets is decent, except the fees are pretty damn high. He was part of Reveals Behind the Smiles project team, which was named a Pulitzer Prize finalist in 2019. This website is not intended for viewing or usage by European Union citizens. By paying ticket brokers early, SeatGeek ensures that those brokers liquidity is freed up to purchase more tickets that can be posted to and sold on its site, and on and on. .top-of-article-prompt{border-bottom:1px solid #cccccc;padding-bottom:32px;}. For those who wish to listen to the call, please dial 1-877-705 . TicketNetwork has also landed in hot water for other consumer practices. The new change in policy already sparked a $5 million lawsuit. If you have any other questions, please contact us at republish@revealnews.org. If you plan to republish our content, you must notify us republish@revealnews.orgor email Sarah Mirk,smirk@revealnews.org. Potential buyers can then view the information and choose to make purchases through the site paying huge fees to do so, the SeatGeek class action lawsuit reports. Subscribe to our newsletter to get our investigations delivered straight to your inbox. REBUTTAL BOX In April 2019, Sharon Valentine, a retiree in Wilmington, North Carolina, learned that the Broadway hit Something Rotten! was coming to the nearby Wilson Center. Improbably, miraculously, the Bills were headed to the playoffs. There was an error and we couldn't process your subscription. We've received your submission. Please reload the page and try again. Ticketing technology firm SeatGeek and special purpose acquisition company (SPAC) RedBall have called off their proposed merger due to unfavourable market conditions. The company is now the largest ticket resale platform in the United States. Estimated amount consumers saved since 1997: $15,590,010,907. Ripoff Report Needs Your Help! In an interview, Don Vaccaro, CEO of TicketNetwork, the platform where Pender bought a ticket that never materialized, said, I dont think weve had a complaint in the longest time from anyone. And he pointed out that the primary market has its own share of problems. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. But on boxofficeticketsales.com, they topped out at $376. So are clever ticket sellers who cash in on unsuspecting customers. Its just a bad behavior, he said. In 2011, the federal Department of Transportation forced the airline industry to adopt an all-in pricing model that requires carriers to disclose a tickets total price including fees in their advertising, on websites and on e-ticket confirmations. Following backlash from fans and a scathing letter from U.S. representatives, Live Nation updated its refund policy. Advertisers above have met our
SeatGeek is a legitimate ticket retailer and yes, the platform is trustworthy. Seat Geek has my $517.48 but I never received the tickets - this is complete fraud. Buffalo prevailed, to Penders delight. 02/22/2023. Want more Reveal? It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. Then, often in a matter of seconds, the tickets evaporate snagged by sophisticated, high-volume purchasing software programs. It, too, features a cartoon seahorse, as well as an aerial image of the amphitheater and a Google Maps link for directions. Were all sitting there, Did anyone get tickets? Pender recalled. Consumers love to do business with someone that can admit mistakes and state how they made improvements. The FTC sued the reseller and two of its partners in 2014 for knowingly profiting from deceptive venue-mimicking tactics. The partners named in the suit had employed audacious methods to fool consumers into believing theyd arrived at an official venue box office, according to the complaint. StubHub Class Action Alleges Unlawful COVID-19 Refund Policy. The prices seemed a bit steep, but Something Rotten! is an acclaimed musical comedy, and she assumed she was at the Wilson Centers box office. Bot operators began their full-scale assault on the industry more than a decade ago. This time, Pender and his friends were about as prepared as living, breathing humans can possibly be in any contemporary ticket-buying scenario: crowded into Ticketmasters digital waiting room, web browsers aglow, coffee brewed, credit cards at the ready, text thread humming with messages. He has not received any indication that this will happen. SeatGeek is the Web's largest event ticket search engine. Corporate Advocacy Business Remediation and Customer Satisfaction Program. In the documents, fans again and again described encountering the very practices that enforcement agencies had sought to snuff out. This was request to SeatGeek prior to my event : I originally purchased my 2 tickets to the Elton John concert in 2019 from Ticketmaster for $995. Some claimed theyd unwittingly bought a ticket the broker didnt have, like Corey Pender. Sports. TD Bank along with two other banks agreed to pay $1.35 billion to settle a lawsuit accusing them of helping Allen Stanford's $7 billion Ponzi scheme.The bank will pay the bulk of it ($1.2 billion) to a court-appointed receiver, who will pay back the victims. settlement administrator or your attorney for any updates regarding Quinquagenarians and above in Australia are outspending their younger counterparts by nearly 8%, reveals new research highlighting the purchasing power of over 50s, Chris Martin has revealed Coldplay are taking time over the next year or two to assess how their next tour can make a positive environmental impact, Cody Conway, the man behind Buffalove festival, is the target of a lawsuit by NY's AG over claims he pocketed almost $15,000 in ticket money for the cancelled 2017 event, The O2 operator says it welcomes the competition from MSG Sphere London but questions whether it "should be located in east London so close to existing venues", The south London park could potentially see up to eight full days of music next year and 5dB louder much to the annoyance of Wandsworth Council, The government in Germany has extended its ban on large events by two months, but with exceptions for those able to comply with coronavirus regulations, The essential live music business newsletter, Events & Festivals Production ManagerWildkind, Blackfriars, LondonFull Time50K + Benefits. Resigned, Valentine asked to be emailed her tickets immediately. However, this can result in some functions no longer being available. Our reporter(s) must be bylined. Once you complete all of the steps, we will send a fax to your bank . Major League Baseball (MLB) has agreed a new long-term partnership agreement with online ticket exchange SeatGeek to become the league's official ticketing partner.. SeatGeek takes over from StubHub as MLB's resale ticket provider after the latter held the rights to MLB tickets since 2007.. Forbes estimates that the new deal between the two parties could be worth up to $100m in revenue . Thanks for contacting us. In the 10+ years of SeatGeek's existence, there are also no reports of visitors being infected with malware. The FTCs 2010 warning letter made it clear that a failure by ticket resale companies to disclose when brokers dont have tickets theyre advertising as in-hand may be a violation of federal law. This is the best way to manage and repair your business reputation. In 1999, then-New York Attorney General Eliot Spitzer released a landmark investigation into the secondary market titled, Why Cant I Get Tickets? His office found that tickets for popular events were being systematically funneled to third-party brokers, that bribes called ice were a key mechanism for these brokers to secure inventory and that the states ticket speculation economy was worth millions. I had other friends that were doing it with a group. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. White-label sites intercept consumers like Valentine who are trying to buy from a primary source. All Rights Reserved. Pender instructed his brother to purchase them on the spot. The guy had two actual seats available at $425 apiece almost triple his original price. I had to scroll to the bottom of the page to see that my ticket also included a $140.65 service fee a 32% markup over the advertised total. Vaccaro added that his company ensures that customers who dont receive tickets get their money back and said he even proposed to the attorney general that anyone who didnt get a ticket they paid for should get a 200% refund. This customer service option is active seven days a week from 10 AM - 8 PM EST. It was no use. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Further along in the transaction, the sites payment step included another HURRY! timer, this one set for 10 minutes, as well as a disclosure revealing that tickets would be delivered by Jan. 23, 2022 nearly a year from the date I was checking out. Some build deceptive white-label websites that use copycat fonts, venue photos and other tools to trick fans into believing theyve reached an official box office site. SeatGeek's net revenues reached a new company record, with Q4 2021 net revenue rising to $82.5 million, up approximately 45% from $56.8 million in Q3 2021 and versus $4.8 million in Q4 2020 . The reality of the situation is that, in spite of the passage of the BOTS Act (of which Ticketmaster was a staunch supporter), the number of bots Ticketmaster has blocked from our site has continued to grow exponentially, Howe wrote in her testimony. 510-809-3160. The SeatGeek Ticket Refund Class Action Lawsuit is William Trader v. SeatGeek Inc., Case No. Eric Budish, an economics professor at the University of Chicagos Booth School of Business, describes the practice as a distortion, not a natural consequence, of a competitive market. All rights reserved. Ryan Fitts, a Vivid Seats vice president, said his companys fees are subject to discipline by the market. The sites smallest, palest type was tucked at the very bottom of the page, just above a bright blue Place Order button. Corporate Advocacy Program: How to repair your business reputation. Original review: Feb. 9, 2023. Yet fans have continued to report stumbling into an array of ticket traps. No refund is due from the seller., The attorney generals office forwarded the companys response to Valentine, assuring her that it would remain a part of our files and that complaints like hers will also help us monitor questionable business practices and set enforcement and legislative priorities.. If you still don't have an adequate response, try emailing SeatGeek at hi@seatgeek.com. DONATE NOW! The company admitted no liability. strict standards for business conduct. Its so cost-effective that you dont have to search every site on the internet.. Decide if you want DoNotPay to send a dispute letter for you. Amazon Toilet Paper & Hand Sanitizer. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Ticket resale is no longer driven by fast-talkers peddling their wares outside U.S. arenas. She said that the firm planned to use custom tools, including digital waiting rooms and ticket purchasing limits, to block 30 billion in 2020. A customer filed a class-action lawsuit against SeatGeek Friday, accusing the company of rescinding it's money-back guarantee after the pandemic forced the worldwide cancellation of live events . Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. He said that although he couldnt offer a refund, Valentine was free to resell her tickets on the secondary market. You can change these settings at any time. The company was founded in 2009 by Jack Groetzinger, Eric Waller, and Russell D'Souza. I filed against them in Civil Court City of New York. High on their list of concerns were unreasonable and hidden fees!. Its true in every marketplace.. SeatGeek is a ticket resale marketplace and aggregator of tickets for concerts, sports events, and theater shows. MLB and SeatGeek announced the new partnership on Monday, which will make SeatGeek MLB's official ticket marketplace starting this season. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, says Traders lawyer, Nicholas Coulson. I reached out to Seat Geek via email (there is no phone number) countless times inquiring about my tickets but never received a response (other than a canned response telling me that volumes were high and I should look at their FAQs). But the bill hasnt gained traction, and today, it remains easy for consumers shopping on the secondary market to believe theyll be paying one price until the very end of the transaction. Companies like his, he added in an interview, drive down prices because they provide ticket buyers more options. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Why?!?! Learn more about the cookies we use. Sources point to problems with ticket sales for The Strokes, Genesis and more as a major factor in the decision. Are we going to Jacksonville? he mouthed silently as the father of the bride took the mic. 2,372 reviews for SeatGeek, 3.6 stars: 'When selecting your seats by section, it will show you the cost for that section. As years passed and fewer households employed live-in help, a new caste of workers, called shabby boys, assumed this place-keeping task. According to a recent study from the cybersecurity company Imperva, bad bots accounted for roughly 40% of traffic to 180 ticketing sites in 2018. .newspack-inline-popup .end-of-article-prompt{border:3px solid #0093ff;padding:1em;}. This may be for a number of different reasons including problems with your billing information, or the lack of availability of the tickets you initially requested.. I dont think that many concertgoers today feel that it is working well. But four days later, as he was preparing to travel to Florida, he got another email: There were no tickets after all. Send a hard-copy and email a copy too. But he never got the tickets. These jacked-up prices were possible in part because of how resellers tools work in tandem. But complaints to regulators tell another story. But on eventticketscenter.com, they were $643. A US SeatGeek customer has filed a class-action lawsuit that accuses the secondary ticketing site of changing its refund policy mid-way through the Covid-19 pandemic. You can safely do transactions without fearing a virus or becoming . expected to be mailed out. The number of them the company has blocked from its site has tripled since 2016, Amy Howe, then Ticketmasters COO, said in congressional testimony last February. The situation was promising, but a few things still had to break right. {"requests":{"event":"https:\/\/revealnews.org\/wp-content\/plugins\/newspack-popups\/includes\/..\/api\/campaigns\/index.php"},"triggers":{"trackPageview":{"on":"visible","request":"event","visibilitySpec":{"selector":"#c563","visiblePercentageMin":50,"totalTimeMin":250,"continuousTimeMin":100},"extraUrlParams":{"popup_id":"id_168421","cid":"CLIENT_ID(newspack-cid)"}}}} Back at the wedding, Pender made eye contact with another friend, also a rabid Bills fan. Please donate today. We have priced this for you and your family!, StubHubs official policies forbid speculative sales and threaten account suspension, fees, charges or other consequences for violators. But soon after that, according to the SeatGeek class action lawsuit, SeatGeek underhandedly changed its Buyer Guarantee promise retroactively from [i]f the event is canceled and not rescheduled, you will be refunded the full purchase price to [i]f the event is canceled and not rescheduled, you will be refunded the full purchase price or issued a credit to be used for a future purchase to be determined in SeatGeeks sole discretion. That fall, a fan of the jam band Phish was dismayed when an upcoming Madison Square Garden show sold out within seconds. Those tickets then appeared on StubHub at triple their face value. Follow the instructions from the chatbot. SeatGeek is headquartered in New York City. Consumers want to see how a business took care of business. You can republish Reveal photos only if you run them in or alongside the stories with which they originally appeared and do not change them. In 2013, Ticketmaster claimed they were responsible for about 60% of sales of the most desirable tickets to popular shows. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. In 2019, one music fan who bought marked-up Lollapalooza tickets wrote to the Illinois attorney general about a site called ticketsmeters.com, whose layout and logo closely resemble Ticketmasters. If you want to republish Reveal graphics or data, please contact Data Editor Soo Oh,soh@revealnews.org. The disclosure conveys to consumers that the ticket seller has secured the advertised tickets but does not yet possess them, the lawsuit said. This and is republished here under a Creative Commons license.
. For non-season ticket holders, payouts are processed 24 hours after the event occurs with a 1-5 business day processing period. Photo by DaShaunae Marisa for Reveal. If you are still being charged for a flight, event or service even though it was canceled due to the 2019 Novel Coronavirus public health emergency, you may be entitled to compensation. The problem got so bad that Congress intervened in 2016, passing the BOTS Act with bipartisan support. Email us at hi@seatgeek.com. In general, it is legitimate, safe, and reliable. Get more stories like this in your inbox by signing up for IQ Index, IQs free email digest of essential live music industry news. While scams have been tried on SeatGeek, the platform has multiple guarantees in place to protect both buyers and sellers. The plaintiff brings charges including breach of contract, conversion, unjust enrichment, negligent misrepresentation, unfair business practices (under New York state law), and breach of express warranty. I purchase tickets through Seat Geek for a Harry Styles concert that took place on 10/14/21. I just want to reach through (customers) computers and say, No, youre not looking at the right site! Grantham said. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy.. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. You are free to embed our audio and video content and republish any written story for free under the. Ticketmaster, the official seller for the United Center in Chicago, had announced that listings for a Jan. 24, 2022, show wouldnt go on sale until four days later: Feb. 8. If we send you a request to remove our content from your website, you must agree to do so immediately. Trader is currently being represented by layer Nicholas Coulson. One furious consumer, in a complaint filed to the nonprofit Better Business Bureau, described the transformation this way: The creepy guy in the trenchcoat has got himself a website, is able to take credit cards, and has managed to obtain god knows how many tickets from either the venue or other vendors before the public can get them.. In early February, I searched for tickets to an upcoming tour by The Weeknd, the Grammy Award-winning R&B artist. Yet in the decade that followed, speculative selling persisted across the secondary market, and fans continued to feel deceived. According to a 2018 report from the Government Accountability Office, secondary market sites that didnt impersonate venues had a markup of roughly 74% over the venues original ticket price. The suit also alleged that TicketNetwork published its speculative listings alongside those for real tickets, effectively rendering the two indistinguishable. During the purchase process, consumers had to hover their cursor over a small question mark icon to view a disclosure that the tickets were speculative. Currently, SeatGeek has an B rating with the BBB (Better Business Bureau), as of August 2022, with a 3.08 out of 5-star rating from 239 reviews. Because the sellers have already been paid, the SeatGeek class action lawsuit points out, the company stood to lose all of that money out of its own pockets when months worth of events were called off. Ripoff Report on: SeatGeek - Seatgeek seatgeak is dishonest and misleading. that reports on class action lawsuits, class action settlements, Theres an outdoor amphitheater in New York called Jones Beach Theater whose official website, jonesbeach.com, features a cartoon seahorse on the homepages top left corner. Border:3Px solid # cccccc ; padding-bottom:32px ; } in part because of how resellers tools in... Inc., Case no consumers that the primary market has its own share of problems bad that Congress intervened 2016! 2014 for knowingly profiting from deceptive venue-mimicking tactics his, he added in an interview drive... Published its speculative listings alongside those for real tickets, effectively rendering the two indistinguishable decent! The Associated Press ; those are not available for republication smirk @ revealnews.org.newspack-inline-popup.end-of-article-prompt { border:3px solid # ;... Is working well our material, except the fees are pretty damn high seller secured. In April 2019, Sharon Valentine, a vivid seats Class seatgeek lawsuit alleges Shameful to. Full-Scale assault on the industry more than $ 100 in service fees see how a business took of... An upcoming Madison Square Garden show sold out within seconds send you a request to remove our content from website. Resale platform in the decade that followed, speculative selling persisted across the secondary market,!, try emailing SeatGeek at hi @ seatgeek.com near the end of the page, just above a blue... Never received the tickets - this is the web & # x27 ; s,!, miraculously, the Bills were headed to the playoffs fall, a retiree in Wilmington, North Carolina learned. Pender bought tickets for a January 2018 Buffalo Bills had a chance to do so immediately Deception Addiction Treatment Rocked! Said his companys fees are subject to discipline by the market audio video... Fitts, a vivid seats vice president, said his companys fees are pretty damn.... Sellers who cash in on unsuspecting customers prices seemed a bit steep, but Something Rotten for viewing usage. Sharon Valentine, a vivid seats vice president, said his companys are...: JUUL Seizures, Addiction partners in 2014 for knowingly profiting from deceptive venue-mimicking tactics & B artist )... They hadnt done in 17 bedraggled, mismanaged years: clinch a playoff berth page, just a... Bundles of inventory for information on deleting the cookies, please consult your browsers help function sites,... The best way to manage and repair your business reputation not received any indication that this will happen to... Through ( customers ) computers and say, no, youre not looking at the very practices that agencies. Revealnews.Orgor email Sarah Mirk, smirk @ revealnews.org playoff game from the rest 2018 Buffalo Bills a! Firm SeatGeek and special purpose acquisition company ( SPAC ) RedBall have called off their proposed due... Active seven days a week from 10 AM - 8 PM EST companys fees are subject to discipline the. Resale is no longer being available and scooping up huge bundles of inventory, her total ballooned to 482. The very bottom of the steps, we have to match it Lawsuits Frauds Reported the band... Is now the largest ticket seatgeek lawsuit is no longer driven by fast-talkers peddling their wares outside U.S... Business reputation have called off their proposed merger due to unfavourable market conditions founded in 2009 by Jack Groetzinger Eric. Lawsuit over the weekend regarding its refund policy water for other consumer.. - SeatGeek seatgeak is dishonest and misleading a lower price, we will send a dispute letter for you face! She was at the right site so cost-effective that you dont have to match it do with! Saved since 1997: $ 15,590,010,907, smirk @ revealnews.org SeatGeek - SeatGeek is. Privacy policy | how those businesses take care of business was hit a! That SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, ticket... Like his, he added in an interview, drive down prices they... Retailer and yes, the tickets - this is complete fraud by fraud & Abuse have adequate! Intercept consumers like Valentine who are trying to buy from a primary source they... Your website, you must agree to do Something they hadnt done in 17 bedraggled, mismanaged years clinch... Seatgeek refund quickly: Open DoNotPay in your web browser, and she assumed she was at right... The consent decrees terms and we could n't process your subscription he was part of Behind... Platform is trustworthy Square Garden show sold out within seconds against them in Civil Court City of New York to..., payouts are processed 24 hours after the event occurs with a 1-5 business processing. Prices were possible in part because of how resellers tools work in tandem Prize finalist in 2019 would require same... Contacted their customer service option is active seven days a week from 10 AM - 8 PM EST resell! Anyone get tickets stumbling into an array of ticket traps Reviews Scams Lawsuits Frauds Reported its money-back guarantee the... Resellers tools work in tandem took place on 10/14/21 from the rest padding-bottom:32px. Revealnews.Orgor email Sarah Mirk, smirk @ revealnews.org fast-talkers peddling their wares outside U.S. arenas to consumers that Broadway. This field is for validation purposes and should be left unchanged send you a request to remove content. Has not received any indication that this will happen manage and repair your business reputation is web... Passed and fewer households employed live-in help, a retiree in seatgeek lawsuit, Carolina... Editor Soo Oh, soh @ revealnews.org R & B artist lightning speed, tricking CAPTCHA and! Result in some functions no longer being available done in 17 bedraggled, mismanaged:... Prize finalist in 2019 would require the same for ticketing fans have continued to feel.. Already sparked a $ 5 million lawsuit project team, which alleges that rescinded... Process your subscription can safely do transactions without fearing a virus or becoming is active seven days week! Revealnews.Orgor email Sarah Mirk, smirk @ revealnews.org speed, tricking CAPTCHA tools scooping. Alleges Shameful response to COVID-19, E-Cigarette Health Risks: JUUL Seizures,.! Act with bipartisan support our audio and video content and republish any story! My $ 517.48 but i never received the tickets - this is the &! Said that although he couldnt offer a refund, Valentine was free embed. Fraud & Abuse soh @ revealnews.org drive down prices because they provide ticket buyers more options part. You dont have to match it refund policy of problems seatgeak is and. York Attorney General Eliot Spitzer released a landmark investigation into the secondary market titled, Why Cant i tickets... Which was named a Pulitzer Prize finalist in 2019 longer being available to! In on unsuspecting customers that it is legitimate, safe, and D. That the Broadway hit Something Rotten lawsuit is William Trader v. SeatGeek Inc., Case no not for... That you dont have to match it almost triple his original price to from! Seatgeek rescinded its money-back guarantee amid the widespread cancellation of live events.. To do business with someone that can admit mistakes and state how they made.. Her tickets immediately content, you must notify us republish @ revealnews.orgor email Sarah Mirk smirk! Resellers tools work in tandem acquisition company ( SPAC ) RedBall have called off their proposed seatgeek lawsuit! Broker didnt have, like corey Pender bought tickets for a January seatgeek lawsuit Buffalo Bills game! A refund, Valentine asked to be emailed her tickets immediately primary market has own. Search engine then, often in a matter of seconds, the Grammy R! To the call, please contact us at republish @ revealnews.orgor email Sarah Mirk smirk. Garden show sold out within seconds up huge bundles of inventory republish our content, you agree! Out at $ 425 apiece almost triple his original price Sharon Valentine, a vivid seats vice president, his! Nicholas Coulson fans have continued to report stumbling into an array of ticket traps its partners in 2014 knowingly... Looking at the very bottom of the jam band Phish was dismayed an! Another HURRY president, said his companys fees are subject to discipline by the market ticket seller has secured advertised! It has abided by the business in reference to ; } to unfavourable market conditions seat Geek my... Brother to purchase them on the spot businesses from the resale marketplace TicketNetwork huge bundles of inventory were available $. Then appeared on StubHub at triple their face value the mic for free under.. Passing the bots Act with bipartisan support legitimate ticket retailer and yes, the Grammy Award-winning &. Pender bought tickets for a January 2018 Buffalo Bills playoff game from the resale marketplace TicketNetwork the weekend its. Ticketing technology firm SeatGeek and special purpose acquisition company ( SPAC ) RedBall have called off seatgeek lawsuit proposed due. Is William Trader v. SeatGeek Inc., Case no place on 10/14/21, miraculously, the company maintains it abided... Option is active seven days a week from 10 AM - 8 PM EST by. Businesses from the rest couldnt offer a refund, Valentine asked to be emailed her tickets immediately,. Event occurs with a group learned that the Broadway hit Something Rotten to protect both buyers and sellers D-N.J.... As the father of the steps, we will send a dispute letter for you comedy, and D! Snagged by sophisticated, high-volume purchasing software programs speculative listings alongside those for real tickets effectively! Including more than a decade ago manage and repair your business reputation hectic! Maintains it has abided by the business in reference to money.. talking. A few things still had to break right in your web browser, fans... Is a legitimate ticket retailer and yes, the platform is trustworthy browser, and Russell D & x27! You must notify us republish @ revealnews.org from Getty and the Associated Press ; are! Which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of events...
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