neptune society refund policy

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In 1973, 49-year-old Evie Robinson of McComb, Mississippi, bought a prepaid full-burial policy from the local Hartman Funeral Home. You know that, and youve come to terms with it (or at least youre trying). Dear Carolyn, My experience with the Plano Neptune staff has Read More. "name": "If I die overseas, what happens to me? },{ We live in Wisconsin, they in Florida. You will receive a password and account name when you register. "acceptedAnswer": { Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. "name": "What happens if I am an Organ Donor? "name": "How does cremation cost compare with typical burial? Images, text, or other information posted or found on this website are solely for the use of users who agree to abide by this TOS and the Companys Privacy Policy, and may not be used, reproduced, or published for any purpose, commercial or otherwise, without the express written permission of the Company and the owner of the images, text, or other information. Neptune Society of Orange County in Costa Mesa, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. TRADEMARK INFORMATION. . Do you need to update an address or beneficiary? Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Pay your Neptune Society bill anytime from anywhere with our free app. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. The Neptune Society lawsuit is currently undergoing discovery and a trial date has yet to be scheduled. To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. Subject to the foregoing, we reserve all rights, defenses and permissible limitations under the laws of the State of New Jersey and under the laws of your state of residence. The Neptune society is a terrible place to work as a parent. This includes professional services, transportation, refrigeration and a container. "@type": "Question", You also grant the Company and its affiliates and related entities the right to use your name and any other information about you that you provide in connection with the use, reproduction or distribution of such Content. ", They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . "acceptedAnswer": { Am I covered if I have a plan? To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim, demand or loss made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of the rights of any other person or entity. Dear Lisa, On behalf of our family, I would like Read More. Keep in mind that these may vary from one region to the other. "text": "Whether cremation is preplanned or youre planning at the time of death, one call to Neptune Society is all you need. No. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. "@type": "Answer", I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. "acceptedAnswer": { Have you made alternative arrangements and would like to be removed from our mailing or calling lists? "@type": "Question", I had other things to deal with of course. "acceptedAnswer": { The Company does not control the Content delivered to the Service and does not guarantee or make any representations regarding the accuracy, integrity or quality of such Content. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. We were quite a distance from my father and his Read More. } Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. What determines the length of time between the death and a funeral. "@type": "Question", With the Neptune Society of Virginia BillPay app, managing your account . Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. Only recieved a . But is this the proper funeral etiquette? "@type": "Question", Ill respond to anyone that wants to verify my statements. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. I have been, and will continue to recommend you. GENERAL INFORMATION. All organic matter is consumed by heat and evaporation within approximately 2 hours. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. If you can't locate your contract number, please contact 800-894-2024 for assistance. Ask our Family Services Representatives for more information." Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. Our appreciation is great and well never forget it. The deceased is placed in a cremation chamber in a combustible container. "acceptedAnswer": { In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending." Interested in preplanning but not sure where to start? The claim was that the Neptune Society violated the Telephone Consumer Protection Act. I was very satisfied with the services you provided. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. "@type": "Answer", "@type": "Question", The whole process went as told and I could not have been happier. Even though I was making arrangements for my wife of 39 years: Chris. How it works Benefits. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. but Neptunes involvement was reassuring and dependable. ", View account details. To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. With a traditional funeral and burial, the body is embalmed with chemicals. Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. Atty. } Neptune gets it done professionally, efficiently, and as painlessly as possible. Thank you for taking care of my father and easing our anxiety. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. View account details. "name": "Can my family view my body without embalming? And does it include everything? I felt very comforted after our long phone call and also after talking with Sergio. ", Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. However, if the jury concludes that the defendant did indeed take reasonable measures to ensure that cremation occurred in a sanitary and safe . I was very satisfied with the services you provided. You can plan and organize or choose not to. THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. },{ "@type": "Answer", Cremation urn or box: $50-$1000. Funeral Insurance. },{ Open main menu. It would be illegal for me to accept a fee for preparing that application on your behalf. Once again many thanks to all of you for everything. "text": "Cremation services accounted for 47% of all death services in 2014. This website is offered by SCI Direct, Inc. and its parents and affiliates (collectively the Company). Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. Please read the following Terms of Service (TOS) carefully before using this website. "acceptedAnswer": { When the person came in to . All rights reserved. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Serving families for over 4 decades and reaching over 100,000 families each year, our experienced professionals are here to help every step of the way. When it comes, those left behind are in for a rough time. Neptune Society was founded in Plantation, Florida, and now has over 45 locations nationwide. I was very satisfied with the services you provided. Completely caring respectful to everyone. },{ Pay your Neptune Society bill anytime from anywhere with our free app. "mainEntity": [{ Our most recent events for seniors are listed in the "In the Community" section below. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. "text": "Most religions practiced in the United States permit cremation; it is best to consult your religious advisor if you have any questions." By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. Our website and all use of it are governed by the following TOS. Theyll be caring for my wife someday, and me as well. "@type": "Answer", 2023 Neptune Society. Input your details into the refund policy generator below and . },{ "@type": "Answer", Would you like to check your account balance? With Zappos, you have a whole year to return an unused product. Marianna is our contact at Neptune. This can be done with or without the familys participation. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Even though I was making arrangements for my wife of 39 years: Chris. },{ Last Update Date: 2021-04-01. My experience with the Plano Neptune staff has been wonderful. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. Family members may request, for an additional charge, this optional burial-at-sea service. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. The rules in Arbitration are different. She made our difficult time so much easier. I live in PA and had to rely on recommendations for your service. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? Once again many thanks to all of you for everything. Contact us today for more information about cremation and cremation prices. . } Even though I was making arrangements for my wife of 39 years: Chris. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. If you decide to initiate Arbitration, the Company agrees to pay the Arbitration initiation fee and any additional required deposit required by JAMS to initiate your Arbitration. } Get the latest information on promotions. Thank you Neptune Society of Fort Myers, and especially Marianna. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: Best 15 Slack Bots for Small Business Users. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Dear Lisa, On behalf of our family, I would like Read More. Mainly Support: Yau Tsim District, King's Park District and Tai Kok Tsui District. She kept all the wheels moving in the right direction. A return and refund policy is an agreement between customers and your business regarding returns and refunds. You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. Otherwise, there is no requirement or account registration. Neptune's controversial history. ", } The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." You agree that each visit you make to this website and your continued use of our website shall confirm that you have read, accepted and agreed to be bound by such modifications of the TOS. } STORAGE. Any new Service features shall be subject to the TOS. USE. They later found the policy among her possessions. "@type": "Question", } Once again many thanks to all of you for everything. You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. 8. A columbarium is a building specially designed to hold ashes. "text": "No. Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. ", "@type": "Answer", I read all the support emails afterwards and they were very helpful. You can plan and organize or choose not to. Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Theyll be caring for my wife someday, and me as well. But is this the proper funeral etiquette? Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. ", Contact us now. Make or schedule a payment. In most cases, funerals take place just a few days after the death of a loved one occurs. The science case for a return to Neptune. Get the latest information on promotions. Your parents are getting older. You can plan Read More. ", She made our difficult time so much easier. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. "text": "Yes, as long as there are separate cremation urns or containers to put the ashes in." "@type": "Answer", Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. 22. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. "@type": "Answer", "acceptedAnswer": { "name": "What is At-Need? Return. Thank you again for your services, You were a joy to work with. By agreeing to Arbitration, both you and the Company understand and agree that all disputes shall be decided by a single arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. Service Corporation International (SCI) has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it deceived 87,000 Florida customers who purchased its prepaid plans according to this article from last week from Yahoo News.. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Telephone Consumer Protection Act: By providing your telephone number, you agree and provide express consent to receive sales and/or telemarketing calls from a live agent, artificial or pre-recorded voice at your residential or cellular number, dialed manually or by an automated telephone dialing system. You agree that any dispute, controversy or Claim arising out of or relating to the TOS, the applicability of the TOS to the use of this website, the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act. "acceptedAnswer": { I was very satisfied with the services you provided. 5. but death is a train and its been on the tracks since birth. The chemicals enter the earth and prevent natural decomposition. Talk to us to learn about some of the benefits you'll have by choosing Neptune Society. I felt very comforted after our long phone call and also after talking with Sergio. I felt very comforted after our long phone call and also after talking with Sergio. I have been, and will continue to recommend you. } },{ Thank you for all your help and support. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. neptune society refund policy. To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. 11. Its a smart investment to make." Carolyn, I just wanted to take the time to thank Read More. but Neptunes involvement was reassuring and dependable. A cremation service company has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it defrauded 87,000 Florida customers who bought its prepaid plans. "@type": "Question", ", It can include the following information: How many days they have to return a product. You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. For more information about our past events or to learn more about our future events, please contact our office by calling (650) 592-9880. Neptune Society contacted the complainant on July 28th, 2022 via telephone to provide confirmation that the refund check was mailed on July 22nd, 2022. "@type": "Answer", They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . "name": "Can I use my social security benefits if I choose cremation? Crematory services: $800-$3000. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. 06/28/2022. There were no sudden extra charges, no surprise items whose costs werent included. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Please note that Section 21 entitled Consumer Protection Notice below, includes important limitations on the applicability of the TOS, including limitations on Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20. There were none. I would like to take this opportunity to commend the Read More. "@type": "Question", "name": "What does a traditional funeral cost? Cremation is today's sensible choice. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. "@type": "Answer", Rebecca B. Ron O. Stay informed with payment reminders and notifications. Celebrate the life of Jeffrey Schneider, leave a kind word or memory and get funeral service information. Neptune and NCS sold Preneed Funeral Agreements, Retail Merchandise . } In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. ADVERTISERS. This is a Formal Sea Service priced a la carte." Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. Please use this form for your request or question. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. The Company makes no warrant that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure or error free, (iii) the quality of any products, services, information or other material purchased or obtained by you through the Service will meet your expectations, or (iv) any errors in the Service will be corrected. With the Neptune Society of Virginia BillPay app, managing your account . "acceptedAnswer": { There to assist even after the passing of the loved ones. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. DISPUTE RESOLUTION; INFORMAL RESOLUTION AND FORMAL RESOLUTION BY ARBITRATION/CLASS ACTION WAIVER. Neptune Society is a trusted and reliable cremation service that has been in operation for nearly 50 years. "text": "Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. 3) When the mold is hardened, a bronze plaque with the name and life dates is fixed to the outside."

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