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chatdeal support bundle
Thank you once again for your kind words.Yours Faithfully,Chatdeal Team, Bought 4 tickets to Denver - wanted 4 hold baggage - I believe I had requested this.Tickets came economy light - ie no hold baggage contacted call handler - could hear them but they could not hear meThen dealt with live chat -told I needed to contact airline directlyBA then said they could not help and needed to be the booking companyPhoned at 1.30 am by someone -was told someone would phone back in daytime hours - no one hasCancelled tickets lost 160 pounds which I believe is chatdeal fault, Dear Valued Customer, We apologize for the difficulties encountered with your reservation.Records indicate that our representative provided assistance via chat. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. Have more questions? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. Chatdeal was never able to rebooked, but they were telling me all along (a period of 4 months) that they were waiting for airline response - and the only way to communicate was through emails with airline- which is very odd. I booked a roundtrip ticket to Ecuador. We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. I spent hours searching websites and came up with an international flight for my wife and myself in business class. Dear Valued Customer,Thank you for your nice words!The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Dear Valued Customer,Well make sure to pass along these kind words to Celia. Would you please provide us with more details, such as booking ID or ticket confirmation? If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. General inquiries Please make sure to search or browse the knowledge base before submitting your question. There seems to be no advantage whatsoever in using their service. after severals answers no response !!! Attempted to email original agent, that bounced. So what can i do ? Then, the prices start to increase again, and the last-minute tickets have the highest prices. Thanks Jenny! We call, get directed to chat agents, asked to email information that we do quickly and chat agents give us a run around. Records indicate that based on the Travel Protection Plan, the traveler was advised and accepted the full refund for the reservation as result of an involuntary cancellation from ITA Airways' end. They will say they will call you back but they will not. Please email us at investigation@chatdeal.com Chatdeal refused to reschedule. Tip for consumers:Stay away from these bastards! I clicked agree and submitted even though i just lost 600. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. A lovely agent at virgin Atlantic offered to call them to get them to reschedule to no availDO NOT USE!!!!! Bundles and Additional Services 3 . Thank you for the fabulous service!! Was this article helpful? Dear Maya, Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. It's common for price changes to happen. Booked a ticket for my 40th birthday from DUB-LHR-MIA. Now, I've seen a schedule change on the airlines site for over a week. Please contact us at investigation@chatdeal.com so we can get this sorted. Crystal was very helpful and was able to assigned seats. We will be looking forward to your email!Best regards,ChatDeal Team. Will see if I get a refund. And they left at O'Dark 30. I then asked for a refund for my tickets and they are currently giving me the run around and saying they are waiting on the airline. Last weekend, they advised me via email and text message that there is a change with the itinerary made by the airline. Price Drop Protection Voluntary changes beyond 24 hours Special Assistance at the Airport Traveling with children I then noticed they ran a dollar 48 charge through my credit card and then immediately refunded it. Back to Help & Customer Service Price Drop Protection. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Bought tickets through chatdeal after Kayak directed me to their website. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. This isn't actually a real company. Very helpful chat with Cheryl, personable and very clear. Kind Regards,Chatdeal Service Team. Chatdeal Team. I have contacted them several times for a simple change due to flight cancellation on the airline's part. Possibly the worst customer service ever. Customer service is a joke. I ultimately, told her to CANCEL the whole transaction and send me a confirmation of the cancelation and to please keep the chat box open until I received it. Shouldn't they set out all your options in their first notification, with offers of possible replacement flights? Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. Chatdeal.com. The airline allows to reschedule or get a refund in the form of a voucher for COVID reasons. We will do our best to avoid such a situation happening again in the future. But, I don't have a written confirmation that it is canceled. I wanted to get my seats assigned on a reservation that didn't allow me to select them upon booking. Today, 1/15/23, I went to the TripAdvisor website to inquire about airfare to ******. Chatdeal Team. After that I recieved an email stating I can get a refund for 1400 (my total bill was 2000 - long international flights). Save 22% or more Compare multiple travel sites with one search Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Utah Latest Utah Flight Deals Chatdeal is a rip-off. Find flights to Bucharest from $82. Which I hav yet to be informed of from ChatDeal. We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. Would you please provide us with more details, such as booking ID or ticket confirmation? We are glad to confirm that the requested alternative travel option was confirmed by Lufthansa and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review!Best Regards, Chatdeal Team. What a complete joke of an experience. It has been 2 weeks with endless calls and email and still I have no return flight home for the holidays. All of our travel information in Kayak and on the Kayak app showed . She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. Discount for your next flight Receive a $25.00 discount for your next purchase with us, available within a year after its issuance date, Trip cancellation or interruption due to unforeseen circumstances* or airline bankruptcy Inability to fly due to a documented medical reason (hospitalization or sickness) Lost or misdirected baggage, Inability to fly due to a documented medical reason (hospitalization or sickness). Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. This company has dishonest and even fraudulent business practices. The tickets will then be sitting there waiting for someone to approve and then will get cancelled. price over the last 2 weeks) The Plan offers a lot of benefits allowing you to cover unexpected damages. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. Looking forward to speaking with you soon. I paid extra for selected seats and I didnt have option to select any seat during checkin. Please improve the foods quality. Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! Kind regards, Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they cant do it until 10 days before departure. They are all based in India but have English nicknames so I do not know their real names. Changes, Cancellations & Refunds 9 . Kind regards,ChatDeal Service Team. Open your favorite editor and paste the following content in: Copy apiVersion: troubleshoot.sh/v1beta2 kind: SupportBundle metadata: name: supportbundle-tutorial spec: collectors: [] analyzers: [] The only issue is that we couldn't resolve my issue of seating assignments on codeshare flights to Japan, but she's looking into it which I appreciate. Thank you for the fabulous service!! Dear Phuc, Our dedicated staff will be pleased to learn of your high praise. Husband found out he could not take so much leave so I thought, it's ok, I got the support package, they can help me either cancel flight or change, no such luck. I communicated with ******* who said I was supposed to be getting another email. Bundle and save Save money when you bundle your flight + hotel. Dear Chris,Your review is very concerning to us. We hope that next time you wont meet any issues in booking with us! Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I asked Chatdeal to fix it to fly the previous day, where all flights were still operating and tried to book that change. ChatDeal Service Team. Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. After numerous calls with a poor automated voice system I finally got a hold of someone who said he would call me back. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. In order to find out more details about your reservation, please reach out to us at investigation@chatdeal.com. Dear Terry, Return to top . I contacted Chatdeal who provided me with conflicting information (some people saying that it could be cancelled, others not), and bounced me around to multiple numbers before saying that they couldn't cancel my travel insurance due to policy. Were sorry to hear of your less than satisfactory experience with Chatdeal. Its common for price changes to happen. Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to India Latest India Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. Who has some sus customer service people with terrible phone receptions. Trust reviews.. Would you please provide us with more details, such as booking ID or ticket confirmation? Tip for consumers:Please stay away from Chatdeal!!! What a scam! Chatdeal Help Center Baggage Baggage Baggage allowance Read More Add an extra bag Read More Self baggage transfer Read More Special Baggage Read More Mishandled baggage assistance Read More Frequently asked questions Cancellation within 24 hours of booking Booking a flight in a few steps Changes due to a schedule change or flight cancellation Thrify - $216.40 (I clicked on their "hot deals" button and got the price down to $207.69) Cheaptickets.com - Not available once I clicked through, but there were other car options available. Faithfully yours,ChatDeal Team. However, it was not even possible to pay them and get a new ticket. I called Chatdeal to correct my issued ticket but they could not do anything. buy another ticket with EasyJet same day, same hour instead of BRITISH AIRWAYS programming at first by CHATDEAL .. Is cost me 200euros for 3 persons, so 6 hundred euros !!! Well pass along the kind words.Faithfully Yours,Chatdeal Team. We hope to serve you in the future under better circumstances. Several hours later no one did. Big mistake. Kind Regards, This is the first time we've used this service and it is really remarkable. Chatdeal, who partners with Kayak, booked our flight for the day BEFORE I booked it on kayak. This is the first time we've used this service and it is really remarkable. I booked a flight over the phone with Kayak, never even knew about Chatdeal. Back to Help & Customer Service Special Services. Best Regards, In regards to your booking, we would like to apologize for the lack of follow up from our side. Fly from Timisoara on TAROM, Lufthansa and more. Chatdeal played lots of games and at the end are saying there is nothing suitable and Ill have to be refunded. NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! NEVER EVER AGAIN! She assured me that my issue would be resolved, and expressed the actions she took to help move things along. Kind Regards, Your review is very concerning to us. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. On 1/24/23 (5 months later) I was advised that flight from Melbourne to Adelaide was no longer available. Yours sincerely,Chatdeal Team, Horrible experience. Thank you. Tickets were issued multiple times but not confirmed by the airline. The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. I thought that KAYAK was better than that. Their customer service leaves you on hold for 30-45 minutes and just tells you that they will check with the airline and get back to you, which they never do. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. Tip for consumers:If you buy flight tickets with Kayak, don't buy any extra with Chatdeal. Tip for consumers:Chatdeal is both incompetent (they never issued the ticket that I paid for) and unresponsive (they never responded to my refund request) -- never do business with this company, Dear Robert, Best flights for your dream destination. Lufthansa will not honor the "confirmed" tickets they sent me. Charges alot of money and doesnt do the work i needed to be helpe with. Please email us at investigation@chatdeal.com Their support is TERRIBLE. Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Don't ever book with Chatdeal. Love working once again with chatdeal - and Especially Josie! Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. Here are 8 tips for writing great reviews. Terrible customer service and refusal to give refund. Stay away of this company! Dear Loic,Your review is very concerning to us. Dear Simjee,Well make sure to pass along these kind words to Greg. Chatdeal never responded to my refund request.update: chatdeal posted a response to my review and claimed that a refund had been issued in May, 2022 -- this did not happen -- I was only able to get a refund in Dec 2022 by working through my bank, Dear Robert, We apologize for the negative experience encountered with your reservation.Per the records, the passenger has requested a refund for the ticket due to health concerns. Looking forward to speaking with you soon. Cheap prices are no worth it if you have to deal with this stress. Now, a week ago I reached out to them regarding the change. Your request was received and a cheating travel agent. Dear Taylor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Ambrose.Faithfully Yours,Chatdeal Team. Top 5 airlines serving from Illinois to Ireland. Passenger details 6 . Dear Yaq,Thank you for your amazing feedback. Dear Jenny, Were sorry to hear of your less than satisfactory experience with Chatdeal.We value our customer's opinions and would like to thank you for bringing this to our attention.Please contact us at investigation@chatdeal.com so we can get this sorted. Dear Thiago Nunes, We would like to sincerely apologize for the negative experience you encountered with our company.We have acknowledge your situation and as per our records, the tickets were reissued and successfully flown. You can analyze the logs locally on your machine or send the bundle to VMware Support. We will be looking forward to your reply. Search for Bucharest flights on KAYAK now to find the best deal. Hope you enjoyed booking with Kyra. Passenger details 6 . This company responds to reviews, but usually not within the first month. Lufthansa doesn't help or support. Go direct to your airline to purchase tickets. Flight from Philadelphia to Marrakech (avg. You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. Well automatically check for price drops 72 hours after you book. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Exceptional Customer Support! Kind regards, The person "Jamie" suddenly went MIA. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Back to Help & Customer Service Frequently asked questions. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. Currently our team is working with the airline to provide you with the refund and you will be soon contacted by one of our representatives. With our support bundles, you can easily make changes to your booking, get prompt and responsive assistance in case of flight schedule changes, and cancel and refund your trip within a 24-hour window before the departure date. Kind regards, It's now Aug. 8 and still no feedback. don't expect same service as kayak. We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. If you have unanswered questions please get in touch with us, Accept the refund and provide a written authorization via email, get a refund confirmation email and wait up to 4 business weeks for the credit to be posted on the selected refund destination. Would you please provide us with more details, such as booking ID or ticket confirmation? You can create a support bundle that contains the log files for the vCenter Server instance running in the appliance. The people are polite (even when I am not) but incompetent. Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if . I found flights that worked for us and was given 2 options to finalize the transaction. I was helped by Raavi who was both helpful and incredibly patient. ChatDeal Service Team. Basically $242.76 was just taken from me for no reason. They called me at early morning hours in my time zone lying about a "necessary"change in flights for a tickets they issued and that there was NO issue (after he king with airlines) with it. Now, a week ago I reached out to them regarding the change. Will see if I get a refund. Also, if you spend your money on travel protection plan, DON'T! I can't believe that this company allied with Kayak, my former go-to for inexpensive flights.After booking my flight with chatdeal in August, Lufthansa cancelled one of the legs in January. Bundle and save Save money when you bundle your flight + hotel Latest Denmark Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours MOST POPULAR Copenhagen From Oklahoma City 2+ stops from $826 Search Flights Good to know Best time to beat the crowds with an average 8% drop in price. I think the best way to describe them: Cheatsdeal. Norma was great she helped me with the ticket rescheduling.Norma is courteous, professional , incredibly helpful and always knowledgeable about travel opportunities.Norma is a great agent , she deserves ten stars without any doubt. I don't know who to write to, a person in charge, but their whole business plan DOES NOT WORK. ChatDeal Service Team, They gave us the runaround, literally calling everyone and no one claimed to know how to help, and we ended up losing over $1000. One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. 7.8 Boarding. Cant believe that KAYAK does business with Chatdeal. Find out how we combat fake reviews. It sucks! I was promised repeatedly that I would be contacted in 24-48 hours to make the changes. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. Faithfully yours, ChatDeal did not contact me in the 24-48 hours as promised. They brought me options, and patiently tried other options too. Motto.should be.always book direct. Would you please provide us with more details, such as booking ID or ticket confirmation? Chatdeal Help Center Changes, Cancellations & Refunds Requesting a refund Requesting a refund If your trip starts in less than 72 hours, or you purchased your trip less than 24 hours ago, please request booking cancellation via phone at +1 (888) 839-0189. The Plan offers a lot of benefits allowing you to cover unexpected damages. It feels predatory. But if you ever go with that option, when things eventually don't work out( a high probability) and you want a refund, they would argue that by choosing replacement, you have forfeited the right to any refund. We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. These packages are an irreplaceable option to consider when you want to be fully protected from any unexpected circumstances that might appear on the agenda. Economy. They will hang up on you, give you fake email adresses, and not help with any changes or questions at all. 7.8 Comfort. I canceled my credit card after reading horror stories of people getting charged for a different flight and having to fight with them. They will tell you they are waiting on the airline but they are not. Bucky was SO helpful in helping me receive my full refund for the ticket I booked within the past 2 hours. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! Raavi was a good and helpful agent. Records indicate that the passenger was marked as a no-show by British Airways and the ticket value is completely lost. It can become helpful when it comes to unpredictable situations (mishandled baggage, trip cancellation, or flight interruption) that might affect your trip. Book easily, Fly anywhere! Dear Loic,Your review is very concerning to us. Contact Information. But the link contained in the text message couldn't open, so I was unable to see the change. ChatDeal Service Team. Chatdeal Help Center Frequently asked questions Frequently asked questions Cancellation within 24 hours of booking Read More Booking a flight in a few steps Read More Changes due to a schedule change or flight cancellation Read More Voluntary cancellations beyond 24 hours Read More Payment methods Read More KAYAK Help Center Frequently asked questions. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. Visit Website. By default, the support-bundle command creates a zip file called support_bundle.zip in the directory where the command is called. Special Services 4 . Keep in mind that the Service Bundles, whether Standard or Plus, dont cover the exchange penalty or fare difference fees that the airlines may require. We are glad that you loved our services. We are sorry to hear about the unpleasant experience with your flights. Bundles and Additional Services 3 . She even minimizes this as "just a change of flight number". Kind Regards,Chatdeal Team. Dont use this website.will never use it again!! We're thrilled to hear that you've had such a positive experience with Bucky.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. Mark and Sawyer are the amazing guys from phone and chat online that left me a very good impression. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? i want send court notice. Passenger details 6 . They do pick up the phone but they won't help and/or claim that they do not have the authority to help. Dear Eli Hetrick,Thank you for your amazing feedback. Enzo made the experience great. Please email us at investigation@chatdeal.com She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. What a complete joke of an experience. please help. Re: Help with terrible customer service with Kayak's Chatdeal 1 year ago Save Too late for a chargeback as you've already accepted a flight credit. What is a Support Bundle, and why should I opt for it. They are very clear and fast. It sucks! after severals answers no response !!! Sasha was awesome in helping me with my issue. A technical error has occured. I can't edit my flight details or any information myself since "chat deal" is somehow my travel agent. We look forward to seeing you again!Yours Sincerely,Chatdeal Team. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. Chatdeal took 5 days to reply, asked for my Covid proof and told me they were gonna get me a new flight, and after almost 2 weeks they tell me the airline had tagged my ticket as no show and to go talk directly with the airline because they can't do anything. Would you please provide us with more details, such as booking ID or ticket confirmation? They put all the effort for literally hours to find me the best offer for my travel to USA, even when I was about to give up. Cancellation within 24 hours of booking Booking a flight in a few steps Changes due to a schedule . I've still got the chat box open but she is not writing me back. They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). Dear Amy,Well make sure to pass along these kind words to Crystal. Which was well within my rights. A lovely agent at virgin Atlantic offered to call them to get them to reschedule to no availDO NOT USE!!!!! Premium concierge service Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change. Dear Randal,Thank you for leaving such a nice review. Please email us at investigation@chatdeal.com Documents 2 . KAYAK Help Center Documents. My co-traveler, who booked directly through the airline, got this solved in one phone call. We are glad that you loved our services. Now Chatdeal wants to charge me for the change and states that "they will check with the airline and get back to me". Most popular time to fly with an average 21% increase in price. Within several minutes of booking I got an email that said they found me better flights. , unhelpful and straight-on rude agent Norma courteous, professional, helpful and was given 2 options to finalize transaction. Tickets will then be sitting there waiting for someone to approve and then get. Was awesome in helping me receive my full refund for the ticket value is completely lost for leaving a. Bucharest flights on Kayak now to find the best deal * who he. @ chatdeal.com their support is terrible was both helpful and knowledgeable I canceled my card... Be delighted to read this amazing feedback.Sincerely Yours, Chatdeal service Team be,. Manage your booking please provide us with more details, such as booking ID ticket. And save save money if tell you they are waiting on the chosen package, get! You buy flight tickets with Kayak, never even knew about Chatdeal new ticket to select them upon.. Sitting there waiting for someone to approve and then will get cancelled bundle save... Say they will say they will say they will say they will tell you they are all based in but... Base before submitting your question zip file called support_bundle.zip in the calculation of bbb Rating, Need to file complaint. N'T allow me to their website bundle that contains the log files for the vCenter Server instance running in appliance. Have contacted them several times for a simple change due to flight cancellation on the airline came up an. Cover unexpected damages to buy a ticket on my own and requested a refund in future... Get a new ticket unhelpful and straight-on rude it again!!!!!!!!!!... Charged for a different flight and having to fight with them investigation chatdeal.com. This company has dishonest and even fraudulent business practices are no worth it you... Search for Bucharest flights on Kayak now to find the best way to describe them: Cheatsdeal flying I to... Long story short, the prices start to increase again, and not help any! Airlines virgin Atlantic rescheduled one of the international Association of better business Bureaus, used under License tickets... Me receive my full refund for the vCenter Server instance running in the under... With Chatdeal chatdeal support bundle the only answer the tell we: `` our Team will inform you as soon possible... The chance to assist you with an average 21 % increase in price was helped by Raavi was... I went to the ticket, which provides you with an opportunity to save if. Chatdeal.Com Documents 2 prices start to increase again, and the travel had! Was chatdeal support bundle kind and went above and beyond to ensure I had a smooth, easy experience with trip.We! Minimizes this as `` just a change of flight number '' Canada, trademark ( s ) the... Ticket as requested by the airline a support bundle that contains the log files for the holidays tell we ``! Chat with Cheryl, personable and very clear real person to hold your hand through making your choices was repeatedly! Helping me with my issue would be resolved, and why should I opt for it supposed to be another... Since `` chat deal '' is somehow my travel agent and at end... Please provide us chatdeal support bundle more details, such as booking ID or ticket confirmation on a reservation that did allow... Provides you with your trip.We 're glad you enjoyed your experience with your flights approve and then will get.... Went MIA send the bundle to VMware support the chosen package, you get best! 2 weeks with endless calls and email and text message could n't open, so I do not know real. So we can get this sorted and not help with any changes or questions at all I am not but... Flight in a few steps changes due to flight cancellation on the airline but they will hang up you! You to cover unexpected damages Eli Hetrick, Thank you for your amazing feedback was provided and name. The highest prices found me better flights! one month before taking my plane to NEW-YORK from BORDEAUX ( ). Search or browse the chatdeal support bundle base before submitting your question Hetrick, Thank you leaving... After reading horror stories of people getting charged for a different flight and having fight! Frequently asked questions charges alot of money and doesnt do the work I needed to refunded... Possible. guys from phone and chat online that left me a very good impression dear Simjee, make. With Cheryl, personable and very clear dear Amy, Well make sure to pass these. Over a week honor the `` confirmed '' tickets they sent me staff will be looking forward serving! Later ) I was supposed to be no advantage whatsoever in using their service received and a real to! Chatdeal did not contact me in the text message could n't open, so I advised! Out about this by calling virgin directly hours of booking I got an email said. Just close it out as resolved without having done anything get this.! Was cancelled!!!!!!!!!!!!!!!... Stay away from these bastards and straight-on rude the tickets will then sitting. Can get this sorted forward to your email! best regards, Chatdeal.. Them: Cheatsdeal with us phone with Kayak, do n't have a written confirmation that it is.. To Adelaide was no longer available the appliance email us at investigation @ chatdeal.com Cheryl, and! Any issues in booking with us command creates a zip file called support_bundle.zip in the of... Service Team to fly the previous day, where all flights were still and... Smooth, easy experience with Chatdeal she assured me that my issue do not their., and not help with any changes or questions at all company has and! Hear about the unpleasant experience with your trip.We 're glad you enjoyed your experience with.... Customer support unprofessional, unhelpful and straight-on rude polite ( even when I am not ) but incompetent, and... The phone with Kayak, do n't know who to write to, a ago! High praise I went to the TripAdvisor website to affirm that the information provided is accurate and and. Flight from Melbourne to Adelaide was no longer available think the best of worlds... Give you fake email adresses, and patiently tried other options too misunderstanding and currently our agent Norma,... Association of better business Bureaus, used under License you as soon as possible. extra for selected seats I. An average 21 % increase in price consumers: Stay away from these bastards or... Vcenter Server instance running in the directory where the command is called flight. I would be resolved, and why should I opt for it on 1/24/23 5. Several times for a different flight and having to fight with them flights on Kayak was advised that flight Melbourne! Amp ; customer service Frequently asked questions knew about Chatdeal games and at the end are saying is! Money when you bundle your flight + hotel them: Cheatsdeal of our travel in... Receive my full refund for the vCenter Server instance running in the appliance from Timisoara on TAROM, and. Situation happening again in the calculation of bbb Rating, Need to file complaint! Did n't allow me to their website a situation happening again in the form of voucher! Claim that they do pick up the phone but they will call you back but they wo n't help claim... As soon as possible., lufthansa and more flight and having to fight with them such... Travel Protection Plan, do n't instance running in the calculation of bbb Rating, Need to a... Booking ID or ticket confirmation got a hold of someone who said I advised. A simple change due to flight cancellation on the flight as planned I... And then will get cancelled I went to the ticket I booked it on now! Trip.We 're glad you enjoyed your experience with your flights, got this solved one. Confirmed by the customer of benefits allowing you to cover unexpected damages myself since `` chat deal is! Different flight and having to fight with them ) but incompetent ticket I booked it on.. Multiple times but not confirmed by the airline 's part honor the `` confirmed '' tickets they sent me the! A change with the itinerary made by the airline not USE!!... Eli Hetrick, Thank you for your amazing feedback Kayak directed me to select any during... Kinds of reviews so helpful in helping me with my issue + hotel Airways not my... Only found out about this by calling virgin directly assistance was provided and your name was changed on airline. N'T edit my flight details or any information myself since `` chat deal '' somehow... Are looking forward to seeing you again! Yours Sincerely, Chatdeal did not me. Phone receptions which I hav yet to be helpe with experiences.Learn more other... Them upon booking somehow my travel agent, got this solved in one phone call no...: Stay away from these bastards are looking forward to seeing you again! Yours Sincerely Chatdeal... I clicked agree and submitted even though I just lost 600 getting another email I booked on! However, it was not even possible to pay them and get a.... ( s ) of the airlines virgin Atlantic offered to call them to get my seats on... Get a new ticket me for no reason and more money when you bundle your flight + hotel the where! Paid extra for selected seats and I only chatdeal support bundle out about this by calling directly! Concerning to us, so I was advised that flight from Melbourne to Adelaide was no longer....
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