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Both platforms are available in all 50 U.S. states. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. People are using online therapy tools now more than ever. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Therapists are licensed, trained and experienced in their respective fields, all having either a masters or doctorate degree. All rights reserved. Alena is a professional writer, editor and manager with a lifelong passion for helping others live well. They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. However, some note that their insurance didnt cover their BetterHelp subscription cost. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. If youve been given a court order for therapy, BetterHelp cant fulfill that. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. BetterHelp hosts sessions inside its portal (app or website), giving users more options as to the format of their session. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. The biggest downside of online therapy is that there can be technical issues that disrupt a virtual therapy session. I found my online video sessions with my therapist to be as helpful as my previous experiences with in-person therapy. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. This site does not include all companies or products available within the market. BetterHelp counselors are available via text messaging and live chat, as well as video and phone sessions. Yes! However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. It found that 37.8% of participants had improved significantly, 62% had a partial response, and 19.8% were classified as being in remission after receiving therapy from BetterHelp for 3 months. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. Virtual support systems can make it easier to take care of your mental health. (2016). At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. Knowing hes there is really comforting.. Only Brightside takes insurance, which 30% of its users listed as an important factor for choosing the company. They are pouring millions of dollars into advertising to grow their user base. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. Psych Central only shows you brands and products that we stand behind. Both platforms provide you with your own portal and do the therapist matching for you, and both companies have apps available for iOS or Android. Plus, get 20% off your first month. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. However, many BetterHelp counselors also specialize in specific issues, including: BetterHelp is not the right choice if you have thoughts of hurting yourself or others, are a minor or under the care of a legal guardian or are experiencing an urgent crisis or emergency. The Implications of COVID-19 for Mental Health and Substance Use. Calm: How Do These Meditation Apps Compare? MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. Forbes Health adheres to strict editorial integrity standards. Our website services, content and products are for informational purposes only. Talkspace is a text-based online therapy service with optional live video sessions. BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. I received a notification via email and on the desktop platform, she says. According to data from the Centers for Disease Control and Prevention (CDC), 20% of people in the United States will experience a mental health condition in any given year. BetterHelp offers more than 20 live interactive group seminars each week. However, there are some conditions that are still best treated in person. Brightside does not offer the option for audio sessions, but with BetterHelp, audio sessions can be hosted from inside the app or site. Along with BetterHelp, there are other online therapy services that offer services that could better align with your needs. Some of these options included their gender, age, religious affiliations, and specializations. She listened to my issues without judgment or criticism. With online therapy, therapy is made more accessible for many people. To help get you started, heres a list of affordable mental health care options. If you are looking for a more convenient form of therapy that you can access from the comfort of your own home, BetterHelp may be a better option for you. If you're feeling stressed, drinking a hot (or cold) cup of tea may help. At Brightside, you can book additional video therapy sessions for $59/session if you want more than one a week. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. BetterHelp had more users that had switched once22% compared to Brightsides 12%yet Brightside actually had more users that had switched two or three times; 22% of Brightside users had done this, compared to only 11% of BetterHelp users. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. BetterHelp - Get Started & Sign-Up Today Help us match you to the right therapist Please fill out this short questionnaire to provide some background information about you and the issues you'd like to deal with in therapy. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. Learn about the benefits and costs of Headspace versus Calm, plus how to choose the best app for. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. Mobile apps for BetterHelp are available on Google Play and the Apple App Store. You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. Learn 10 tips to make therapy really. Because BetterHelp is a strictly online platform and does not have the ability to connect you with a therapist for in-person or face-to-face evaluations, official diagnoses or confirmation of diagnoses cannot be given, according to the company. BetterHelp is one of the largest providers of online counseling services. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). This method is like email, so its not a real-time chat. These cookies . Therapy offers a broad array of benefits for all of us. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. To sign up, you'll take a survey on the BetterHelp site to match you to the right therapist.. Lin T, et al. BetterHelp is a popular mental health platform right now in 2022. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. She is a licensed social worker with clinical experience in community mental health. Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. You get unlimited messaging with your therapist. First, you answer several questions about the reasons youre seeking therapy, what you hope to accomplish with counseling and any additional information you wish to provide. Healthline only shows you brands and products that we stand behind. BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. If you're not comfortable affirming my race and gender, you're not able to provide the support I need. In the last year, we identified 28,239 new product launches overall. BetterHelp is a subscription-based online therapy platform for individuals 18+ across the US and internationally. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. The privacy policies at both Brightside and BetterHelp, as well as most online therapy companies, leave something to be desired. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. BetterHelp does not take insurance. With online therapy, a therapist can observe less of their clients body language when in a session. You can remain anonymous with your therapist if you prefer. First, we provide paid placements to advertisers to present their offers. Despite the stigma surrounding mental health conditions, they are incredibly common. Financial aid is available to users who cant afford the standard price. BetterHelp isnt free. Both policies use loose language that leaves a lot of room for them to use your information basically however they want, as well as allowing them to make whatever changes to the privacy policy they want, whenever they see fit. BetterHelp specializes in stress, anxiety, depression, addiction, eating disorders, sleep disorders, and parenting and family counseling Cerebral $17.25-$81.25 per week Varker T, et al. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. During sign-up, there are low-income and student selections, and if you indicate the standard rate is prohibitive, you may be greeted with a pop-up or email offering you an even lower session rate, if it is available in your area. products. When looking for a therapist, asking the right questions will help you find the best fit. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? MediaRadar helps advertising sales teams reach the key decision makers at brands. Online therapy offers a safe, secure way to interact with licensed therapists. Plus, in April 2022, Mozilla raised concerns about BetterHelps privacy and security practices, giving the company a *privacy not included warning label. Accessed 6/29/2021. Healthline Media's new initiative, TRANSFORM: Future of Health, spotlights cutting-edge innovations that will change the future of health and wellness. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. Read more about BetterHelp insurance coverage. No, BetterHelp does not accept insurance from any health insurance provider and is not covered by Medicare or Medicaid. Both begin with a short questionnaire about your background, your location, and why you are seeking therapy. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. (2021). That missed session will count as your session for the week. Theres also an option for group therapy, known as groupinars. All have a masters or doctoral degree in the area they specialize in. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. . For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. This includes eating disorders and substance use disorders. At BetterHelp, my therapist had a much more relaxed, client-led approach to the session, and 15 minutes of the session were consumed by audio issues with the companys native video hosting. For personal advice, please consult with a medical professional. Combined with the anytime messaging feature, it does make it much easier to contact your therapist, and gives you more options for scheduling when youre busysuch as if you need to squeeze in a phone session while commuting or a live chat session during your childs soccer practice. Use MediaRadar to stay current on new product launches for BetterHelp. The company does occasionally offer therapy below its $60 to $90 rate. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. Brightside charges $300 a month, which works out to $75 a session, while BetterHelp charges $60 to $90 a week, which includes one session. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. Brightsides specific focus outperforms BetterHelps generalized services. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. While it's not the most convenient or flexible model, I cant argue with thismany top-of-the-line therapists who primarily treat patients in-person refuse to treat patients over the phone or via live chat, on the grounds that it does not allow them enough of a connection with the client to do their job properly. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. BetterHelp is known for its extremely widespread, ethically questionable advertising techniques, which have played an important and controversial role in getting BetterHelp the large market presence it enjoys today. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. Heres a brief overview of how they compare: BetterHelp tends to be a better option for clients who want affordable live virtual therapy sessions. In addition, web-based therapy offers users the chance to access a therapist from anywhere at any time of day or night and switch therapists to help you find the right fit. We also included our editors assessment of BetterHelp and her personal experience with this online service. A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. A 2018 review study suggests that therapy sessions by phone or video were equally as effective for treating depression, anxiety, and adjustment disorder as in-person therapy. However, for those who want to give web-based therapy a try, BetterHelp is a good option. All rights reserved. 2023 Dotdash Media, Inc. All rights reserved. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. BetterHelp markets itself as the largest online therapy network in the world. If youre dissatisfied with your counselor, you can change therapists as many times as you like until you find one that better suits your needs. Here Are 9 Questions To Ask. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. BetterHelp costs $240 - $360 monthly (advertised as $60 - $90 weekly), making it an affordable out-of-pocket therapy option. 2005-2023 Healthline Media a Red Ventures Company. Often the most challenging part of beginning therapy is finding a therapist. Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing ineating behaviors, stress management, and health behavior change. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Health site. We include products we think are useful for our readers. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. We dont publish any health content until our. Its available in the United States and the United Kingdom. You can potentially get a discounted rate depending on the services you choose. You can cancel your subscription at any time if you decide that BetterHelp is not working for you. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. You have online access to experienced therapists. This is similar to office sessions with a qualified therapist. To get started with BetterHelp, visit its online homepage and select your desired type of therapy, choosing between individual, couples and teen options. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. We collected information from the companies themselves via questionnaires, interviewed therapists working at each company, and asked industry experts for their take on particular aspects of each company. If you arent satisfied with the therapist you get, you can request a change. The journal feature may be useful if you want to try writing down your thoughts and feelings. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. Brightside, however, does not offer group therapy. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. Therapeutic contact is limited to your weekly video sessions. Just log on at your appointment time and your counselor will prompt you to start the video chat. We follow an advertising policy ensuring that sponsors and business partners never influence our content. Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. You can enroll in its medication plan either with or without therapy. Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. No more waiting days, weeks or even months to find a therapist. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. The efficacy of synchronous teletherapy versus in-person therapy: A meta-analysis of randomized clinical trials. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. BetterHelps group sessions tend to contain about a dozen individuals, and the focus of the sessions generally revolves around: If you decide to try BetterHelp, rest assured that your therapist will be a trained and certified specialist. The service is generally more affordable than in-person therapy. McLean SA, et al. If youre interested in trying BetterHelp, you can get started here. Here are the biggest benefits, as well as who are good candidates for the. Overall, I would rate my experience with BetterHelp as excellent. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. You only need to enter your first name or nickname at this stage. Get help, you deserve to be happy! Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. If you prefer a face-to-face experience, in-person therapy may be a better fit. Insurance covers both its therapy and psychiatry services. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. We independently research, test, review, and recommend the best A psychiatry session costs $249 for the initial visit, followed by $125 for each subsequent session. 2022 Talkspace Review: How Does It Stack Up? Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. BetterHelp does not offer any medication management or psychiatry services. If its not a good fit, you can request to be matched with a different therapist.

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